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Mon - Fri: 8:00 AM - 5:00 PM
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Renn Haus LLC Reviews

5

I have never received less than stellar service at Renn Haus. The staff, in particular, Mitchell are so personable and professional. It is so difficult to find a car shop where you know your car is being well cared for and that you will get a truthful diagnosis. And that your car is washed when you pick it up is awesome.

5

Five star service

1

If your vehicle has a parasitic current drain causing the battery to be depleted when it is not driven for several days, don't even bother bringing it here. They do not have the diagnostic tools to identify intermittent current draw from devices on the vehicle CAN bus over time. Worse, they will move the vehicle in and out of their bay each day, which "resets" the problem devices on the car network which are drawing current and thus never see that the prolonged drain is sufficient to kill the battery over a period of days. They take the "diagnostic fee", although they identify and solve nothing.

Renn Haus can certainly empathize with the situation Mr. S is in. While our technicians routinely diagnose and repair parasitic battery drains successfully, Mr. S had a vehicle that would only act up for a matter of seconds randomly and then go back to normal. We advised Mr. S of the situation, and explained until there was a draw that is more constant, it would be extremely difficult to diagnose his problem. Mr. S was advised of a low cost solution. Install a battery cut off switch and/or simply keep it on a battery trickle charger. This was suggested before he brought the vehicle to us and incurred any charges. Mr. S insisted that he would like us to try to diagnose the car anyway at his expense. After days of measuring the battery drain and inspecting the car, Mr. S was advised there was nothing conclusive that we could recommend for replacement. Our average measurements did not constitute any alarm. He was charged the minimum fee to cover the cost of our time. Some manufactures do have special CAN analyzers to measure this, as I explained to Mr. S, VW may not be one of them. While we at Renn Haus understand why Mr. S is upset, we certainly do not think his review of 1 star is fair or accurate of the service we provided and more of a representation of his frustration with his vehicle.

- Renn Haus
5

Excellent workmanship. Always courteous, informative and helpful.

5

All good. Service done and very satisfied. I will continue to use your service. Thanks.

5

My car loves Renn Haus! The have done major engine work to replacing the radio. Anything it has ever needed Renn Haus has been there. Best place ever! My Porsche Dr. forever. Thank you Shaun and Crew for your professionalism

5

Quick service, reasonable pricing.

5

Easy to work with. Very informative. Great service. I will be back

5

Professional service rep, prompt delivery and no unnecessary work suggested. What a concept!

5

Mitch is knowledgeable, friendly, and outgoing. He sold me the moment I walked in the office and was greeted by his smiling face. He strives to be helpful. He is just nice. He wont' sell you anything you don't need. Female alone wasn't taken advantage of.

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